Africa seems to be on its way to catch up with the BPO boom that has been underway in recent years.
The Kenyan government has already set a plan to convert the lakeside town of Kisumu into an advanced business and tourist hubs that will cater industries such as the BPO industry.
Officials said that feasibility studies are already underway. The development plan was made in accordance with the Kenyan government's Vision 2030.
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